Providing you with an Alternate Access to Key Servers / Remote Devices for Redundant Remote Configuration Access or to access Devices located on a 3rd Party Secure Networks
Benefits:
Removing Configuration Capability for Main Internet line = Increased Security
Redundant Access to Key Servers = Ability to connect to key devices at all times
Access to devices located on 3rd Party networks = Reduced Remote Field Service Work + Reduced Vehicle Costs + Improved Billing and Customer Service
Available Platforms for Out of Band Management / Access:
Cellular-based Modem / Router
Embedded devices for your Networking Appliance (such as a Router)
Business Continuity / Disaster Recovery
Solution:
Providing your Business with a True Redundant Internet Backup in the event of an ISP failure, Line being cut or Emergency Evacuation / Natural Disaster
Benefits:
Back-up Key POS Systems = Improved Customer Service / Revenue Protection
Increased Availability to Internet = Better Continuity of Service for key Resources
Quick Set up for Internet during Evacuation = Business / Image Protection
Available Platforms for Business Continuity Solutions:
Cellular-based Modem / Router
Embedded Wireless devices for your Networking Appliance (such as a Router)
Mobile Commerce / ATM
Solution:
Using Cellular to provide a Secure method of sending Financial Transactions (such Banking Machines / Interac Transactions / Order Entry and more) to a Remote Server
Benefits:
Ability to offer POS in the field = Improved Customer Service and Revenue
Using Wireless for ATM = Reduced Communications Costs + Quicker Installations
Combining other Wireless Solutions on the same Connection = Better ROI on Cellular Airtime Bill
Available Platforms for Mobile Commerce / ATM Solutions:
JAVA-based Cellular Phones
Various SmartPhones (BlackBerry, iPhone, Palm)
Cellular Modems / PC-Card based Routers
Rugged Handheld devices / POS Devices with Integrated Cellular
Zenprise Mobile Manager
Overview:
Allows you to easily Monitor and Troubleshoot all aspects of the “Mobile Service” (Devices, Carrier Networks, BES and Exchange) to ensure that your Workers can access important information when they need to, while reducing your Support Costs!
Features include:
Works across all devices (BlackBerry, Palm, iPhone and Windows Mobile)
Allows your IT team to quickly determine the Source of the issue, and to make informed decision…..reducing Downtime and Support Costs!
Zenprise proactively fixes Thousands of possible issues…..before they take your remote workers out of Service!
Shows your IT teams how to fix many issues, in a Detailed format that is easy to follow…..allowing you to delegate many tasks to “Junior” staff!
True Baseline reporting….so you know when things aren’t how they should be!
Each part of your Support team (HelpDesk, Exchange Admin, BES, etc) sees a different view…..one that shows them what they need to see!
Dozens of Standard Reports / Dashboards, to easily show how your System has been performing, User Activity and Problem Resolution results
With the Increasing reliance on SmartPhones…..can you afford not to have Zenprise?
Energy Reduction Solutions
Energy Controllers reduce Electricity demand by up to 12%.....without effecting Quality of Service or Occupant Comfort!
Solution uses Wireless Technology to communicate with devices that attach directly to Electrical Loads at your location. The Controllers optimize when each Load operates, to lower your Utility bills.
Ideal for: AC/Heating Units, Lighting Systems, Refrigeration Systems
Benefits:
Fast ROI that is almost immediate!
Quick and Easy to Install
No monitoring or Maintenance required
May Qualify for Incentives from Utility Companies / Government!
Helps to Increase the "Green Image" of your Organization
Field Force Automation
Providing your Remote Workers with Real-Time Access to:
Previous Work Orders / Reports
Up to the Minute Stock Prices / Interest Rates and Order Status
Key Documents such as: Customer Records, Blueprints or Network Diagrams
Providing your Remote Workers with the Ability to:
Create Work Orders, Incident Reports, Inspections and other documents
Enter in Time Records and Activity Logs
Update Customer Records / Sales Forecasts
Contractor Billing Management
Solution:
Rugged Bar-Code Readers (with embedded Wireless Chipsets) are mounted on the outside of a Facility. All contractors, employees and visitors are given Bar-Code Cards, to allow for their Arrival and Departure to be tracked.
Benefits:
Simple to use Solution = Easy Learning Curve + Low Resistance from Workers
No useful Data Stored on the device = Lowered Security Risks
Easy logging of all Contractors = Reduced Risk of overbilling / Proof that work was done
Easy integration into Billing and Payroll Systems
Recorded Proof of Work (such as Snow Removal) being done = Reduced Corporate and Legal Liability
Portable Solution with embedded Wireless = Ideal for Temporary Events
Ensure that you have a Secure way to Maintain your Remote Devices…..the ones that you never see!
Microsoft Tag for Business
Overview:
Using 2-Dimension Bar-Code Tags to provide Advanced, Up-to-Date information for your key Remote Workers, such as Technicians, Repair Staff, Maintenance staff and more…..all of which can be read by Most Smart Phones! It can also keep your Valued Customers informed of valuable, Real-time information!
Easy to Print Tags can be placed on devices, to provide Off-line information (Repair / Production History, Site Information, Customer History, etc), or to launch a Web Browser for Real-Time information (Real-time Repair/Order Status, Customer Campaigns, Up to Date Schedules and more!)
Business Gains:
Works on most Devices with a Camera (Windows Mobile, J2ME phones, iPhone, BlackBerry and some Symbian devices)
Tags can be printed from virtually any Colour Printer
Uses existing Cellular Rate plans / phones, so minimal extra Device Costs
Allows your workers to get Up to Date information such as Order Status, Repair History and more)….Securely and Quickly!
Ideal for Property / Facilities Management, to get real-time messages such as schedule changes / Alerts out…..without having to change the Bar-Code!
Tenet’s BlackBerry Applications for Business
PINPoint:
Allows BES Administrators to easily distribute Up-to-Date Contact information to a list of defined users.
Ideal for Disaster Recovery / Business Continuity Applications, as well as to facilitate effective PIN to PIN Messaging (when Corporate Email Servers are unavailable)
cDir:
Allows users to easily access information that is held in your Company’s Corporate Directory, such as “List all French speakers in the Toronto office”, or the ability to quickly find information such as “Show me whom someone reports to, and show me the address of their office and their Laptop name”
Examples include a Retail Organization who is using cDir to determine the locations of all of their stores, which staff works at this location, download the Floor plans for each facility and get Real-time Directions to each store.
Mobile Alerts:
Allows Key Staff to monitor Key Servers, Applications and Devices, and to notify the appropriate person if there is an issue.
Ideal for IT Staff (to monitor Systems such as SNMP Management tools from their BlackBerry), as well as Service Managers and Operation staff who need to have constant updates for their Line of Business.
Kiosk Communication
Solution:
Using a Cellular Modem or PC Card / USB Modem to provide 2-way, Real-Time IP-Based Access for your Remote Device. This could be used in place of a Landline Connection or as a Redundant Connection for Higher Availability
Benefits:
Ability to offer Point of Sale = Higher Revenue Potential + Better Customer Service
Real-Time Inventory = Reduced Theft + Increased Availability of Product
Not relying on Property Management for Access = Potential Lower Costs
Can be used as an Automatic Fail-over / Redundant line to a Landline Connection
Available Platforms for Solutions:
Cellular Modem / PC Card or USB Based Routers
Satellite Based Solutions may be available
Afaria
Overview:
SmartPhones can create a big Headache for IT teams, who have to manage and support devices that they almost never get to touch! Afaria from Sybase looks after both the Remote Security of these devices, as well as the Remote Management of them!
Features include:
A Single, Enterprise-Grade platform that allows IT staff to control all remote SmartPhones with a Single Browser based Tool!
Security features include: Central enforcement of all Corporate Security Policies, Full Remote Data Encryption including Email and PIM, Antivirus and Firewall Protection……and, it is FIPS Compliant!
On the Management side: Easy Over the Air updates of Applications, Security Patches and Data, Easy to set up way to manage users by Groups or by Devices….all done over a Secure connection!
Works on almost any Mobile Devices (Windows Mobile, BlackBerry, Palm, Windows-based NetBook, Symbian and all legacy Windows CE devices)
Works on any Wireless connection (Cellular, Wi-Fi, Infrared and Bluetooth)
Ensure that you have a Secure way to Maintain your Remote Devices…..the ones that you never see!
Citrix XenApp Mobile
Overview:
Allows your Remote Workers to Securely access Centrally Hosted Windows-based Applications on any device, including most SmartPhones!
Features include:
Users can work in Online or Offline modes
Citrix automatically detects what kind of device that user is logging in with, and adjusts the format accordingly!
The user experience can be optimized through specialized Configuration and Data Compression
Secure, Proven Technology, where nothing is stored locally on the device (Increases Security in case the device is stolen)
Works on BlackBerry, Windows Mobile or iPhone
Allows for devices to be used longer (as Remote Device “Horsepower” is not as important……reducing Equipment costs!
Allows projects to start on other devices (such as Desktop/Laptops), seamlessly move towards another platform (such as a SmartPhone) and be finished on a final device (Home Computer), securely and without losing any data!
Proven, Enterprise-Grade, Secure Solutions to increase Productivity!
How Novotech can help
Business Case Development (Working with you to determine what Business Pains can be addressed by a Solution and determining the Tangible / In-Tangible benefits vs. Costs)
Designing a Solution that meets your needs now and in the future (Providing a Platform that allows you to easily add Applications at a later date)
Helping you choose the Right Hardware / Software Vendor
Helping you Implement the Solution that minimizes the impact on your Day to Day Business (Working with all areas of your company to ensure a smooth Rollout, including working with your Workers to assist in Acceptance)
Working with your IT / Operations Personnel to help minimize any On-Going support needs
